At From the Heart Candles, we believe that quality and enjoyment are the most important attributes of our candles.  We are committed to satisfying our customers 100%.  We will replace to your complete satisfaction any product you receive that is damaged or defective.  Simply notify us within 30 days of receiving the product, and we will be happy to help you.

Safe Shopping

From The Heart Candles uses the latest SSL encryption technology on our secure server to ensure a safe shopping experience.  It encrypts your personal information, including credit card number, name, and address, preventing hackers from intercepting and reading it as the information travels over the Internet.  We do not store your personal information on a server connected to the Internet, and we use other security measures to help insure your protection.  For more information, see our privacy statement.

Also, many credit card companies no longer hold you liable for fraudulent Internet transactions, giving you the buyer added piece of mind